Frequently asked questions
Straight answers about SEO, local SEO, Google Ads, websites, Lidora CRM and working with us. Cannot find yours? Ask us.
Working with NexGen Rank
What does NexGen Rank do?
We help local and growing businesses get more customers from Google and AI search, with SEO, local SEO, Google Ads, content, social media, email and websites. We also make Lidora CRM.
Where do you work?
We work remotely with businesses across the United Kingdom and the United States, by video call, phone and email.
How do we get started?
Ask for a free proposal or book a free strategy call. We look at where you stand and recommend where to start, with no obligation.
How do you report results?
Every month you get a plain-English report on rankings, visits, ad results and enquiries, plus what we will do next.
Do I keep my website and accounts if we stop working together?
Yes. Your website, domain, Google Business Profile, ad accounts and content always stay in your name.
Why are there no prices on your website?
Every business needs a different mix of work. We recommend a plan in your free proposal and give you a clear price for it before you decide.
SEO
What is SEO?
Search engine optimisation is the work that helps your website rank higher in Google's free results: technical fixes, useful content and links from trusted websites. More about SEO.
How long does SEO take to work?
Most businesses see the first movement in 6 to 12 weeks. Competitive searches take several months. SEO builds over time, so results keep growing.
Can you guarantee first place on Google?
No. Nobody controls Google's rankings. We promise the work in writing and report honestly every month.
Does SEO help with ChatGPT and AI search?
Yes. Clear answers, good structure, FAQs and a trusted website help AI tools understand and mention your business, as well as Google.
Do I need a new website for SEO?
Usually not. We can improve most websites. If yours holds you back, we will explain why and what the options are.
Local SEO and Google Business Profile
What is local SEO?
Local SEO helps you appear in the Google map and in searches tied to a place, mainly through your Google Business Profile, reviews and local listings. More about local SEO.
How do I get into the top three map results?
Google weighs relevance, distance and prominence. A complete profile, the right categories, regular updates, genuine reviews and a website that matches all help.
Can you manage our Google Business Profile?
Yes. We set it up properly, keep it active and help you ask for and reply to reviews. It stays in your name.
Do you buy reviews?
Never. Fake reviews break Google's rules and can get a profile suspended.
Google Ads
Should I use Google Ads or SEO?
Google Ads brings enquiries within days but costs per click. SEO takes longer but keeps working for free. Many businesses use both. More about Google Ads.
How much should I spend on Google Ads?
It depends on your services, area and competition. We recommend a starting budget in your free proposal and adjust based on results.
Who owns the Google Ads account?
You do. It is set up in your name and you pay Google directly for clicks.
Websites
Do you build websites?
Yes, mostly on WordPress: fast, mobile-friendly and built for SEO. More about web design.
Will a new website hurt my rankings?
Not if it is done carefully. We keep pages that rank, redirect anything that changes and check everything after launch.
Can I edit the website myself?
Yes. We build sites you can update yourself and show you how.
Lidora CRM
What is Lidora CRM?
Lidora is a CRM for local businesses, made by NexGen Rank. It keeps every enquiry in one place, texts back missed calls, follows up quotes and asks for Google reviews.
Can I try Lidora?
Yes. There is a 7-day free trial with no card needed at app.lidoracrm.com/signup.
Do I need Lidora to work with NexGen Rank?
No. Lidora is optional. Many clients use it because it helps turn the leads we bring in into booked work.
Still have questions? Get a free proposal
In a hurry? Call +92 320 443 0153 or book a free call.
Rather ask us directly?
Book a free call and ask anything about SEO, Google Ads, websites or Lidora.